Privacy Policy

Effective Date: 26/12/2026

Insto Cosmetics (“we,” “us,” or “our”) operates the website instoindia.com (the “Site”) and sells cosmetic products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases. Please read this policy carefully. By using the Site, you agree to the practices described herein.

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1) Information We Collect

We collect information to provide, improve, and personalize our services.

• Personal Data You Provide:
  • Name, contact details (email, phone), shipping and billing addresses.
  • Payment information (payment method, card last four digits) processed by our payment gateway.
  • Account credentials (email, password) if you create an account.
  • Orders, returns, preferences, and communications with us.
• Automatically Collected Data:
  • Device information (model, IP address, browser type, operating system).
  • Site usage data (pages visited, time spent, clicks) via cookies and similar technologies.
  • Geolocation approximate data to estimate shipping options.
• Other Data:
  • Customer service communications, feedback, and survey responses.
  • If you engage in promotions or sign up for newsletters, we collect email addresses and preferences.

2) How We Use Your Information

• Process and fulfill orders, process payments, and communicate about orders.
• Personalize the shopping experience and recommend products.
• Respond to inquiries and provide customer support.
• Send marketing communications (you can opt out; see Your Rights and Choices).
• Improve the Site, products, and services; analyze trends; perform analytics.
• Detect and prevent fraud and maintain security.
• Comply with legal obligations and protect our rights.

3) Sharing Your Information

We may share your information with:

• Service providers (payment processors, shipping partners, IT services, analytics) to perform business functions.
• Our affiliates and subsidiaries for internal purposes.
• Law enforcement or regulatory authorities as required by law or to protect our rights.
• In connection with a corporate sale, merger, or restructuring, subject to appropriate confidentiality obligations.
• With your consent or at your direction.

We require our service providers to safeguard your data and to use it only for the purposes we specify.

4) Cookies and Tracking Technologies

• We use cookies and similar technologies to operate the Site, understand user preferences, analyze site usage, and deliver personalized content and ads.
• You can manage cookies via your browser settings; opt-out options may be available for marketing cookies.
• Do Not Track signals are not currently honored across all features of the Site.

5) Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
• When you delete your account or request deletion (where available), we will remove or anonymize your data in accordance with applicable laws and our policies.

6) Data Security

• We implement reasonable administrative, technical, and physical safeguards to protect your information.
• However, no method of transmission or storage is completely secure. You acknowledge that you provide data at your own risk.

7) Your Rights and Choices

• Access, correct, or delete your personal data (subject to legal limitations).
• Withdraw consent where we rely on consent to process data.
• Opt out of marketing emails and newsletters.
• Request data portability where applicable.
• Object to processing or restrict processing in certain circumstances.

To exercise these rights, contact us using the details below. Some requests may be subject to verification.

8) Third-Party Links

The Site may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

9) International Data Transfers

If you are located outside India and your data is processed in India, you acknowledge that your data may be transferred to and stored in India where data protection laws may differ.

10) Children’s Privacy

The Site is not directed to individuals under 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with data, please contact us, and we will take steps to remove it.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will provide notice through the Site or by other appropriate means. Your continued use of the Site after changes constitutes your acceptance of the updated policy.

12) How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@instoindia.com
• Phone: +91-253-2956001
• Mobile: +91 9822056882
• Mailing Address: Insto Cosmetics, C-11/19, 47-50, NICE, Satpur, Nashik – 422007, Maharashtra, India